Make sure the device you are using has its volume set to 50%
Make sure you are in a quiet room with minimal background noise
Adjust the volume control on the screen (not on your device) to get the volume to the level so that you can just hear it, then click Next.
Please note that this information will be kept private from any third parties and only used by Country Hearing Care.
Most computers have a loud speaker symbol () on the bottom right 'taskbar'.
If you click on that, you can adjust the setting to 50/100.
If you are using your phone, use the volume control on the side of your device to set the volume to as close to halfway as you can.